Privacy Policy

Last Updated: June 10, 2023

Welcome to Zisymay.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

By accessing or using Zisymay.com, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information: Name, postal address, email address, telephone number, payment information, and delivery details when you place an order for our balloon products.
Usage Data: Information about how you access and use our website, including your IP address, browser type, device information, pages visited, time spent on pages, and other browsing actions.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our site, analyze usage patterns, and remember your preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Process and fulfill your orders for balloon products and delivery services
Provide customer support and respond to your inquiries
Improve our website, products, and services
Send you order confirmations, updates, and delivery notifications
Communicate with you about promotions, new products, and other news about our services
Detect, prevent, and address technical issues or fraudulent activities
Comply with legal obligations

3. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

Encryption of sensitive data during transmission
Regular security assessments of our systems
Access controls and authentication procedures
Staff training on data protection practices

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This means you have certain rights regarding your personal data, including:

Right to Access: You can request copies of your personal data that we hold.
Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
Right to Erasure: In certain circumstances, you can ask us to delete your personal data.
Right to Restrict Processing: You can ask us to suspend processing of your personal data.
Right to Data Portability: You can request that we transfer your data to another controller.
Right to Object: You can object to our processing of your personal data.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us provide you with a better website experience. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them).

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Third-Party Disclosure

We may share your personal information with:

Delivery partners to fulfill your orders
Payment processors to complete transactions
Service providers who assist us in operating our website and conducting business
Legal authorities when required by law or to protect our rights

We do not sell, trade, or otherwise transfer your personal information to external parties without your consent, except as described in this Privacy Policy.

7. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Your Acceptance of These Terms

By using Zisymay.com, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Effective Date: June 10, 2023